In collaboration with Kushiro Public University of Economics (KPU)-Japan, the center is conducting a field study on ‘Islamic banks in Jordan,’ with a representative sample of the clients and visitors of these banks. The study aims to identify the main reasons for choosing these banks, deposits and loans, digital and electronic transformation and its impact on clients and visitors, and customer satisfaction with banking transactions.
A previous study on the same topic was conducted in 2011 in collaboration with the Jordanian Department of Statistics. |
